Random Access

Friday – 23 April 2010
I am very glad that it’s Friday, even though it’s my “on” Friday. And it’s my week with The Leash.

Last night, I am not sure if I had my NBN Thursday ruined or not: When I got home from work, the cable was out. I didn’t worry too much about it, as I needed to pack a few things and it was good to not have the distraction. After I packed the items away, I flipped open the BlacIntosh to check something online. No go, Flight.

*blink blink*

I tried the TV again. No signal. I put the boxes in the car and headed to the house. When I got there, I decided to call Comcast to see what was going on. The first sign that there was something amiss came when the IVR said that I had a zero balance on the account. I knew that this was wrong, as I hadn’t yet paid the bill. So, after dialing through the menu, I got to talk to an actual person. After making his way through the details he found the problem:

Our disconnect order went through yesterday, sometime after SaraRules had gone to work.

This was the precise issue that I had been hoping to avoid. In fact, I asked the CSR I spoke with a few days ago – more than once – to verify that it wouldn’t happen.

::: grblsnrkx :::

Granted, we won’t be at home a lot over the next 48 hours, but when we are there, it would be nice to have TV and Internet access. Just sayin’. So, I asked if they could reconnect the service. The CSR said sure and then checked for the first available date. He found one: 27 April 2010. There was only one (slight) problem with this: We’re moving on 25 April 2010.

::: braincramp :::

New-CSR said that he’d leave a message for the morning dispatcher to see about expediting the issue. I was supposed to hear back a little after 0800 this morning. It’s now a little after 1000. I got tired of waiting, so I called them.  And I have an answer: It appears that we will be service-free at the apartment until we move, because they would have to issue a reconnection service ticket to have us hooked back up. And the earliest date possible for that: Monday. *sigh* This isn’t making my choice to return to DirecTV later this summer any more difficult, I have to say. And, now I’m even contemplating a transfer of Internet service, as well. And, I’m not-so-oddly reminded of a lyric from Neurotica, by Rush:

The world is a cage for your impotent rage
But don’t let it get to you

Too late. It’s gotten to me. But, I did at least have the foresight to agree to have a “Customer Satisfaction Survey” call back, this time. It may be just a bunch of button pushing or talking to yet another IVR, but at least I’ll get some of the irritation of this situation off my chest.

Stray Toasters

• MarknTyme pointed out: ‘This Looks So Broadway’: Tim Gunn Critiques Superhero Costumes, which I think that SaraRules should check out.  This is entertaining for a number of reasons, not the least of which include:
  • It combines my interest in comics with SaraRules’ interest in fashion.
    (It’s always nice to find things that combine our respective likes.)
  • It combines my love of comics with my affinity for Tim Gunn.
  • And, it includes the following: “It looks like a bad hooker at Hallowe’en,” Tim Gunn on Halle Berry’s Catwoman costume.
• Complaint: Pa. policewoman sent home for dyed hair
• 
• I was going to post a video of Salt N Pepa’s Shake Your Thang, but the embedding was disabled. So, you’ll just have to go here and get your Friday morning groove on.
• By way of Peggy and the “Whiskey Tango Foxtrot…?!” file: Blame Cleavage: Why Networks Rejected Plus-Size Lingerie Ad (Updated)
• At 1035, I got a call from a Comcast tech: Apparently, we’ve had our service reconnected.
  I really wish that “Hand A” would let “Hand B” know what it’s doing.
• Tony Stark Facts
• City of Heroes is about to celebrate its 6th Anniversary.



• Henge Docks for MacBooks
• CenturyTel to Buy Qwest for $10.6 Billion, by way of

On with the show…

Namaste.